Privacy Policy and Disclaimer

Context

Orange Palm Publications/Paume de Saint-Germain Publishing (hereinafter referred to as "we", "us" or "our") attaches the utmost importance to protecting the privacy of its Site visitors, customers, participants, partners, and supporters through the use of https://www.palmpublications.com/en/homepage (hereinafter referred to as "Site").

The purpose of this online Privacy Policy is to inform you of our policies regarding the collection, use, and disclosure of Personal Information provided by users of the Site. This Privacy Policy applies to the entire Site and to all products and services offered by us.

Last update: November 23, 2023

Applicable laws

This policy complies with the laws set out in the Privacy Act to modernize legislative provisions respecting the protection of Personal Information (hereinafter referred to as Law 25).

For Canadian residents, Law 25 governs data protection policies, regardless of where the Site is located. This policy is intended to comply with that law.

Consent

By using the Site, you consent to the terms of this Privacy Policy. You also consent to the collection, use, and retention of personal and navigational information in accordance with this policy. If you do not agree to this policy, please do not use our Site.

Your continued use of the Site following the posting of changes to this Policy will mean that you accept those changes.

Collecting and using information

Log data

Like most Web Site operators, we may collect information, also known as "log data", that your browser sends us whenever you visit our Site. This data may contain information such as your IP address, browser type, browser version, the pages visited on our Site, as well as the time and date of your visit, the time spent on these pages, and other statistics.

Explicit request for Personal Information

When using our Site, you may be asked to provide us with certain personally identifiable information, such as your name, e-mail address, mailing address, and telephone number (collectively referred to hereinafter as "Personal Information"). Please note, however, that you may visit our Site anonymously. The collection of your Personal Information generally results from but is not limited to, the use of one of the following categories: donation forms, registration forms, transactions, or inquiries.

The information we collect from you may be used (1) to complete transactions; (2) to enhance your experience as a customer and/or visitor; (3) to provide us with information required to optimize our Site; (4) to process your inquiries; (5) to comply with legal and regulatory requirements (e.g., issuing official receipts); (6) to obtain your feedback on our services and activities; and (7) to communicate with you (see "Communication" below).
We will not collect additional information without first informing you.

Communication

Your Personal Information may be used to send you information about our activities and services. You may opt out of receiving all such communications from us by following the unsubscribe instructions included in each e-mail we send. Please note that withdrawing your consent does not prevent us from contacting you in connection with your orders, registrations, or other forms you fill out on our Site.

Disclosure of information to third parties

We will not sell, trade, or transfer your Personal Information to third parties for any purpose, except for the express purpose of delivering the product or service you have requested. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, provided that they agree to keep such information confidential. In all cases, we limit the Personal Information disclosed to third parties to that which is reasonably necessary.

Disclosure when required by law

We may disclose your Personal Information to governmental authorities and law enforcement agencies when required by law when ordered by a court of law, when required by a fraud prevention and management organization, in the event of a subpoena, or to preserve the security and integrity of our Site.

Storage time for Personal Information

Personal Information is only stored or retained by Orange Palm Publications/Paume de Saint-Germain Publishing for the time necessary to achieve the purposes for which it was collected - subject to its legal and regulatory obligations, and the time necessary to protect its rights in the event of recourse - or until your consent is withdrawn.

Security of your Personal Information

We have put in place reasonable procedures and security measures to safeguard the security of your Personal Information while you are conducting a transaction or entering, submitting, or accessing such information.

We use a secure server to ensure the confidentiality of your information. The credit information you provide is transmitted via Secure Socket Layer (SSL) technology and is then encrypted in the payment gateway providers' database. Only authorized persons with special access rights to these systems are able to access it and are required to maintain the confidentiality of the information. We do not store your Personal Information, such as credit card information, financial information, etc., on our servers once the transaction has been completed.

Please be advised that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

Links to other Sites: disclaimer

Our Site may contain links to other Sites which are not under our control. If you click on one of these links, you will be redirected to a third-party Site: we strongly recommend that you read the privacy policy of each Site you visit. We cannot guarantee or control the content, privacy policies or practices of third-party Sites or services and assume no responsibility for them.

Protection of minors

In Canada, any individual under the age of 14 is considered a minor within the meaning of Law 25. Our Site is not intended for minors, and we do not knowingly collect Personal Information from minors. If you are a parent or guardian and discover that the child for whom you are responsible has provided us with Personal Information, please contact us so that it can be immediately deleted from our servers.

Your rights as a user

Subject to certain conditions set out in Law 25, you have the right to access the Personal Information we hold about you at any time. You have the right to consult and request the updating of any Personal Information that is inaccurate, incomplete, or equivocal. 

You may revoke or change your consent to the collection and use of your Personal Information at any time, to the extent deemed acceptable and provided you give us reasonable notice.

Modifying, deleting, or contesting collected data

If you wish to have your Personal Information deleted or modified in any way, please contact the person responsible for the protection of Personal Information: confidentialite@palmpublications.com. 

Please note that withdrawing your consent does not prevent us from contacting you in connection with your orders, registrations, or other forms you fill out on our Site.

Privacy Policy online only

This online Privacy Policy relates only to information collected on our Site, and does not extend to information collected outside of our online platform.

Use of text and images

All information, photographs, graphics, and other material on this Site are protected by copyright. While users of this Site may use the content for personal, non-commercial use, none of the content of this Site can be modified, translated, transferred or sold, copied, reproduced, published, or distributed, in whole or in part, without the prior written consent of Orange Palm and Magnificent Magus Publications/Paume de Saint-Germain Publishing.

Changes to this Privacy Policy

This Privacy Policy is current as of the date that appears at the top of the page.

Orange Palm Publications/Paume de Saint-Germain Publishing reserves the right to modify certain terms of this Privacy Policy to reflect changes in privacy laws, regulations, and standards. To ensure that you are familiar with our privacy practices, we encourage you to review this Privacy Policy regularly. Please be assured that any changes will not be applied retroactively.

Cookies Policy

“Cookies" are small files containing limited amounts of non-personal data, which may include a unique, anonymous identifier. Sites send cookies to your browser, which stores them on your computer's hard drive. In order to provide an optimal browsing experience on our Site, we use cookies. These cookies are used for the sole purpose of optimizing your browsing experience on our Site and are in no way related to the identification of visitors.

By using our Site, you consent to the use of cookies in accordance with this Privacy Policy. On your first visit to our Site, you will have seen an invitation to accept the use of the various categories of cookies present on the Site. Please note that if you choose not to accept required/functional cookies, some parts of our Site may not function properly.

Browser configuration

You can set your browser to refuse all cookies or to alert you when cookies are being sent. “Do Not Track" (DNT) is a preference that you can activate on your browser to indicate to visited Sites that you do not wish certain information about you to be collected.

Third-party cookies

Please note that our cookie policy does not apply to cookies on third-party Sites accessible via links on our Site. We are not responsible for the cookie practices of such third parties.

Contact us about managing your Personal Information

If you have any questions or concerns, if you wish to exercise your rights, or if you wish to file a complaint regarding this Privacy Policy, please contact the Privacy Officer:

By post:
Orange Palm Publications/Paume de Saint-Germain Publishing 
To the attention of: Privacy Officer
1206 Saint-Luc Blvd., Suite 110
Saint-Jean-sur-Richelieu, Quebec
CANADA J2Y 1A5

By e-mail: confidentialite@palmpublications.com 

Orange Palm Publications/Paume de Saint-Germain Publishing has appointed Benoit Dallaire as Privacy Officer.